Shipping Information

Delivery times, methods, and shipping zones

Everything you need to know about our shipping policies

Shipping Method

1–3 business days (within emirate), 3–5 business days (between emirates)

Free shipping across all emirates in the UAE. Real-time tracking included.

Same day

AutoFay — Dubai, United Arab Emirates

Sun–Thu: 9:00 AM – 6:00 PM

Free Shipping Across All UAE — No Minimum Purchase Required

Shipping zones by state with delivery times and rates
State	Zone	Estimated Delivery	Shipping Cost
Dubai	Peninsular	1–3 business days	Free
Abu Dhabi	Peninsular	1–3 business days	Free
Sharjah	Peninsular	1–3 business days	Free
Ajman	Peninsular	1–3 business days	Free
Umm Al Quwain	Between Emirates	3–5 business days	Free
Ras Al Khaimah	Between Emirates	3–5 business days	Free
Fujairah	Between Emirates	3–5 business days	Free

Note: Delivery times may vary during peak seasons and public holidays.

All shipments include tracking. Couriers: J&T Express, SPX Xpress, Lazada Express, Poslaju.

How much does shipping cost?

Shipping is free across all emirates in the UAE — no minimum purchase required.

How can I track my order?

How long does delivery take?

What happens if I miss my delivery?

Can I change my shipping address after ordering?

Is store pickup available?

All orders are fulfilled by AutoFay (202201036681 (1482378-P)), a registered business in the UAE. We currently provide services across the UAE.

Processing time: Orders placed before 9:00 PM are shipped the same day. Orders placed after 9:00 PM are shipped the next business day.

Address: Dubai, United Arab Emirates
Email: support@autofay.ae
Website: www.autofay.ae